The Quick type: If you’re on the lookout for a distinctive gemstone or special wedding gift, Leibish & Co. has a sturdy stock of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run business might functioning online since 1998 with a personal touch with obtained perform company from around the world. Leibish & Co. makes it simple purchase loose stones or even to utilize its free of charge “Design your own personal” device to take your ideal bit of precious jewelry alive. With decades of experience and strong workmanship under its strip, Leibish & Co. is found on the brink of increasing the supply to watches also accessories.
When Leibish Polnauer founded 1st on line diamond business in 1998, it took nearly a full day to upload just one picture and description to his internet site â but he was a visionary whom saw potential when you look at the fledgling realm of ecommerce. “as he sees the possibility in a notion, he will probably do everything in the power to progress with it,” mentioned Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a successful, family-run process together with partner and kids offering in management jobs. Obtained cultivated an effective web business with practices situated globally. Leibish & Co. is actually a leader in distinctive coloured diamonds and gemstones being hard to find somewhere else. The diamonds may conflict-free, that’s an important facet for most consumers.
“individuals visited you because they find something a little various, some thing a little more special than what everybody else has actually,” Benji said.
While Leibish & Co. supplies top-notch conventional expensive diamonds, the organization specializes in colourful, special jewelry. Whenever requested the reason why the business has this type of a top client return price, Benji easily pinpoints why.
“It’s a mixture of exceptional services and products, fantastic service, and precious jewelry designed into the greatest amounts of brilliance,” he mentioned. “The jewelry we make is not your everyday, mass-produced sort of item. Every piece is tailor-made to completely suit the diamond or gemstone selected because of the customer.”
A household Affair With individual Service
Leibish & Co. is a true household business, with Leibish’s family playing important roles within the company.
Leibish serves as creator and President from the company, while their spouse, Rosi, will be the company’ occasions management. Their particular oldest daughter, Chavi, functions as the Lead Jewelry Designer â and that’s a huge responsibility since custom jewelry accocunts for more than 50% associated with organization’s company, Benji mentioned.
Leibish’s eldest daughter, Yossi, is the CEO of Leibish & Co. Another daughter, Shmulik, that is a graduate for the Gemological Institute of The usa, may be the main Diamond Buyer when it comes to business. “Shmulik is actually, truly, certainly one of many gifted shade diamond specialists in a,” Benji stated.
Leibish’s son Itzik will be the organization’s COO and runs the nyc company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, could be the business’s CFO.
“As one of the longtime members of the group, i will let you know that, even though there isn’t any relation, they give consideration to me, and others, section of their loved ones,” Benji mentioned. “most of us bring our personal knowledge to your company, but come together to constantly develop the business.”
Clients are also addressed like household at Leibish & Co., where business invests fuel into private solution and income. “If you have ever addressed one certain broker, including, that is the same person you are going to constantly handle, it doesn’t matter what you will be contacting or creating in about,” Benji said. “we do not trust passing consumers around to different departments when they’ve a concern or specific concern they wish to manage.”
Clients originate from All Over the World
Leibish has several various kinds of clients: you will find consumers, whom mainly shop through internet site, merchants, and people inside the trade business, who generally go to the organizations primary workplaces in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s customers are from US. Its after that hottest audience is actually Canada, followed closely by the uk, Australian Continent, Hong-Kong, and also the remainder of Europe.
Clients at every stage of life shop at Leibish & Co., though the majority are between your centuries of 35 and 54, Benji said. Additionally, the business garners roughly 300,000 site check outs every month â and helps to keep nearly all of its clients finding its way back.
“with well over a 70per cent return buyer rating, we remain one of the most famous businesses in our market,” he said.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds top-quality jewellery, but preserves inventory versatility, particularly for on the web consumers, Benji stated. The company carries a huge selection of free diamonds and important gemstones, but their essential items are personalized jewellery creations.
“We hold extreme number of multicolor diamond and gem stone jewelry, which includes of the rarest tones previously observed,” the guy stated. “We are acknowledged best by our bread-and-butter products â yellow diamond and green diamond involvement rings. But we sell diamond jewelry of nearly every color, and priceless gems â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless expensive diamonds, too, but all of our expertise is within the realm of shade.”
For customers that have some thing at heart and want assist rendering it a reality, Leibish & Co. provides a “Design yours” precious jewelry tool, which Benji mentioned is actually its most popular item.
“Obviously, when shopping for a unique portion, people often wish particular rocks and establishing types they’ve currently fallen in love with,” the guy mentioned. The “Design your personal” device makes it possible for customers to create an item with the stone, setting, and metal of their option.
“it permits them to deliver their particular desires to life â with these knowledge in artistry,” Benji told us.
Accessories & New on the web Tools in Store for Leibish & Co.
since it seems toward tomorrow, Leibish & Co. is slowly changing toward higher-ticket things and more item assortment. The firm seems comfortable branching out to new products considering the devotion and love it relates to finest the current creations.
“we’ve mentioned introducing numerous accessories â such as for example luxury watches, handbags, as well as pens,” Benji said. “But we chose to wait until we initially perfected our very own major line of product, and that’s diamond jewelry.”
Leibish & Co. can looking for ways to carry on refining its prominent site, also. A proven way it intentions to enhance their on the web experience is through presenting enhanced reality attributes, that’ll give virtual customers a lot more of an in-store experience.
As a business along with its roots in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a normal market which views change just like the different, perhaps not the guideline.